Terms of Sales

Clause n ° 1: Purpose

The general conditions of sale described below detail the rights and obligations of the company SARL LUCELINE and of its client within the framework of the sale of goods appearing on the website.

Any service performed by SARL LUCELINE therefore implies the buyer's unreserved acceptance of these general conditions of sale.

Clause n ° 2: Price

The prices of the goods sold are those in force on the day the order is taken. They are denominated in euros and calculated exclusive of tax for professionals. Consequently, they will be increased by the VAT rate and the transport costs applicable on the day of the order. SARL LUCELINE reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.

Clause n ° 3: Discounts and rebates

The proposed prices include the discounts and rebates that the company SARL LUCELINE would be required to grant given its results or the assumption by the buyer of certain services.

Clause n ° 4: Discount

No discount will be granted in the event of early payment.

Clause n ° 5: Terms of payment

Orders are paid for:

  • either by the optic free purchasing center;
  • either by sepa levy;
  • either by American Express;

When registering the order, the buyer must pay the full amount of the invoice by American express, or will be charged 30 days end of month in other cases.

Clause n ° 6: Late payment

In the event of total or partial non-payment of the goods delivered on the day of receipt, the buyer must pay SARL LUCELINE a late payment penalty equal to three times the legal interest rate.

The legal interest rate used is that in force on the day of delivery of the goods.

As of January 1, 2015, the legal interest rate will be revised every 6 months (Ordinance No. 2014-947 of August 20, 2014) .
This penalty is calculated on the amount including tax of the amount remaining due, and runs from the due date of the price without any prior notice being necessary.

In addition to late payment compensation, any sum, including the deposit, not paid on its due date will automatically produce the payment of a lump sum compensation of 40 euros due for recovery costs.
Articles 441-6, I paragraph 12 and D. 441-5 of the Commercial Code.

Clause n ° 7: Termination clause

If within the fifteen days following the implementation of the "Late payment" clause, the buyer has not paid the sums remaining due, the sale will be automatically terminated and may give rise to the right to the allocation of damages for the benefit of SARL LUCELINE.

Clause n ° 8: Retention of title clause

The company SARL LUCELINE retains ownership of the goods sold until full payment of the price, in principal and in accessories. As such, if the buyer is subject to reorganization or compulsory liquidation, SARL LUCELINE reserves the right to claim, within the framework of the collective procedure, the goods sold and remained unpaid.


Clause n ° 9: Ready to wear, Half-size and made-to-measure glasses:

9.1: Responsibility

The optician being a professional trained in taking measurements during his training, he is responsible for the measurements he takes. In any case, the optician will not be able to question the non-conformity of the frame on the face of his client if the parameters correspond to those ordered by him.

Sarl Luceline declines all responsibility for the quality of the measurements carried out by its customers.

9.2: Tips and tools

Even in the event that SARL LUCELINE is called upon to advise its client to recheck its measurements, or to advise one measurement rather than another, its optician customers remain the sole decision-makers on the measurement to be ordered. If the measure recommended by SARL LUCELINE is that adopted by the optician, then SARL LUCELINE cannot be called into question in the event of morphological non-conformity.

To overcome this possible difficulty, sarl luceline offers its optician customers a prototype for physical validation on their customers. This is offered free of charge in case of validation of the sale, and invoiced 10 € HT otherwise.

9.3: Guarantees

The frames are guaranteed for 3 years parts and labor in the context of a manufacturing defect on the invoice date of the end customer. In the event of a manufacturing defect, the part (s) must be returned to SARL LUCELINE with the invoice from the end customer for quality control within 15 days. SARL LUCELINE will carry out an expertise of the part and will decide to proceed with the operation of the guarantee or not.

In the event of accidental breakage, or of items damaged due to a reason other than the "manufacturing defect" reason, each recommended item will be invoiced as follows:

Right branch: 30 € HT
Left branch: 30 € HT
Front: 60 € HT

9.4: Breakage guarantee

Each optician has a customer breakage guarantee of up to 2% of the annual turnover generated with the LES BINOCLES eyewear collection.
For example :
40 ready-to-wear frames ordered per year: € 120 x 40 = € 4,800 of CAHT ordered
2% guarantee = 96 € to have in the context of accidental breakage.
The uprights have a duration of 3 years from the date of purchase, as does the frame guarantee.


Clause n ° 10: Assembly workshop

10.1:

Frame Customer: The responsibility of "Sarl Luceline" can in no case be engaged in the event of breakage of a frame already worn or damaged or out of warranty.

New frame: In case of breakage of a new frame, we will recommend the defective part to the supplier, if you send us the data to this effect (customer code).


10.2:

Glass breaker: In the event of a workshop breakage, the usual conditions with your glassmaker apply. You recommend the lens (s) according to your conditions, and from our side, two assemblies will be offered to you.

10.3:

Assembly guarantee: The assemblies are carried out in accordance with the standards in force. See the European regulations on tolerances. Sarl Luceline guarantees, in accordance with legal provisions, the Customer against any lack of conformity of the services and any hidden defect, arising from a design or performance defect in the services provided and rendering them unfit for the use for which they were intended, to the exclusion of any negligence or fault on the part of the Customer or its suppliers, for a period of fifteen days from their receipt by the Customer. In order to assert his rights, the Client must, on pain of forfeiture of any related action, inform Sarl Luceline, in writing, of the existence of the defects within a maximum period of seven days from receipt of the benefit. Sarl Luceline will rectify, at its exclusive expense - within the limit of the amount excluding tax paid by the Customer for the provision of the services - the services deemed defective.

Clause n ° 11: Delivery

Delivery is made:

  • either by direct delivery of the goods to the buyer;
  • either by sending a notice of availability in store for the attention of the buyer;
  • or at the place indicated by the buyer on the order form.

The delivery time indicated during the registration of the order is given only as an indication and is in no way guaranteed.

Consequently, any reasonable delay in the delivery of the products cannot give rise to the buyer's benefit to:

  • the award of damages;
  • the cancellation of the order.

The risk of transport is borne in full by the buyer.

In the event of missing or damaged goods during transport, the buyer must make all the necessary reservations on the order form upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by registered post.

The shipment is made upon receipt of payment.

Clause n ° 12: Withdrawal

You can exercise your right of withdrawal by sending your request by free mail to the postal address "sarl luceline, 43 avenue Sarah Bernhardt - Tinqueux 51430"

Your request must be made within 14 days of placing your order, and must contain the following information:

  • Name / First name or Company name of the client
  • Contact information
  • Order number
  • Date mail was sent

According to article L121-20-2 of the Consumer Code, highly personalized orders cannot be canceled (custom frames in our case).

The customer cannot use the withdrawal period for an item that he has modified, damaged or deteriorated by his doing.

Clause n ° 13: Return of the product

You must return the goods to the seller no later than 14 days after sending your decision to withdraw.

You only have to pay the direct costs of returning the goods.

Clause n ° 14: Refund

In the event of withdrawal, we will reimburse you for the full amount you have paid, including delivery costs. The refund will be made upon recovery of the goods and in accordance with Clause n ° 10.

Clause n ° 15: Force majeure

The liability of SARL LUCELINE cannot be implemented if the non-performance or delay in the performance of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

Clause n ° 16: Competent court

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of REIMS.